I. Objective and Scope
Z5X Global FZ LLC ("we", "us", "Company") values the trust placed in us by data subject ("you", "your", "user", "subscriber") and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us
This Privacy Policy ("Privacy Policy") governs the use of Personal Information shared (as defined below) with or collected by Company from the users or subscribers of our online services in your country including the 'ZEE5' service ("ZEE5") which has both free and premium content and services.
This privacy policy describes the usage of information provided or collected on the sites and applications where this privacy policy is posted. We follow this privacy policy in accordance with applicable law in the places where we operate
This privacy policy describes the usage of information provided or collected on the sites and applications where this privacy policy is posted. We follow this privacy policy in accordance with applicable law in the places where we operate
This Privacy Policy should be read in conjunction and together with the Terms of Use.
II. User Consent
By using ZEE5 (for example, when you register for an account, purchase a service, enter a contest or promotions, communicate with us, on our sites or applications and/or browse on ZEE5), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. By using ZEE5 you also consent to sharing of your Personal Information with third parties for marketing and advertising purposes. In case of any roaming user profile or if you are a traveller visiting various countries around the world and avail ZEE5 services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information.
Please keep in mind that when you provide information on a third-party site or platform (for example, via our applications like social media login) we collect your information through those third-party sites which are covered by this privacy policy. Information the third-party site or platform collects is subject to the third-party site or platform's privacy practices.
'Personal Information' or Personally Identifiable Information together known as 'PII' is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, or mobile number etc. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
Information we collect
a. We may ask for and collect the following personal information about you when you use the ZEE5. We would like to emphasis here that without this information we may not be able to provide you with all the requested services; Information collected includes but not limited to: First and Last Name, Email id, Primary Phone No/Mobile Number ,Country, Date of Birth and Gender.
b. We may ask for and collect the following personal information about you when you use the ZEE5. We would like to emphasis here that without this information we may not be able to provide you with all the requested services; Information collected includes but not limited to: First and Last Name, Email id, Primary Phone No/Mobile Number ,Country, Date of Birth and Gender.
c. Geo-location information through IP addresses*,
Upon selecting content from any of the above options, you can watch trailers of blockbuster movies and rent the content on ZEEPLEX landing page.
Q. How to buy/rent content on ZEEPLEX?
A. Once you have clicked the ‘Rent’ button for the content offered, you will be presented with multiple payment options. The payment options for ZEEPLEX are Credit/Debit Card, Net Banking and Wallet. As a pay-per-view service, additional viewing of ZEEPLEX content will require further purchase. The transaction with ZEEPLEX will be non-refundable, non-transferrable and cannot be carried forward for any reason once the watch time validity ends. Each transaction for ZEEPLEX is unique to individual subscriber and cannot be shared with any other person.
UQ. How will I know about the validity left for viewing ZEEPLEX content after transaction?
A. A confirmation message (SMS & Email) will be sent to you after a successful transaction. This will inform you about the pack and watch time validity. This information will also be visible on app and web once the transaction is completed. Watch time validity shall be within the local time zone in your country of access.
B. After renting the content, it can be watched across 2 devices however, at any given point, you can watch it on only one single device. You can start viewing, pause and resume on your second device only if you have logged in using the right credentials and your watch time validity has not expired. The start time and end time will remain unchanged for both devices.
c. Geo-location information through IP addresses*,
A. Once you have clicked the ‘Rent’ button for the content offered, you will be presented with multiple payment options. The payment options for ZEEPLEX are Credit/Debit Card, Net Banking and Wallet. As a pay-per-view service, additional viewing of ZEEPLEX content will require further purchase. The transaction with ZEEPLEX will be non-refundable, non-transferrable and cannot be carried forward for any reason once the watch time validity ends. Each transaction for ZEEPLEX is unique to individual subscriber and cannot be shared with any other person.
UQ. How will I know about the validity left for viewing ZEEPLEX content after transaction?
A. A confirmation message (SMS & Email) will be sent to you after a successful transaction. This will inform you about the pack and watch time validity. This information will also be visible on app and web once the transaction is completed. Watch time validity shall be within the local time zone in your country of access.
B. After renting the content, it can be watched across 2 devices however, at any given point, you can watch it on only one single device. You can start viewing, pause and resume on your second device only if you have logged in using the right credentials and your watch time validity has not expired. The start time and end time will remain unchanged for both devices.
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